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Victim Services

Victim Services

Office of Victims Services and Programs (OVSP) Office of Victim Services & Programs (OVSP)
Jay Laufenberg, Director

Madison area:    608-240-5888
Toll-Free:           800-947-5777
Monday-Friday:  7:45 a.m. – 4:30 p.m.

The Office of Victim Services & Programs (OSVP) is committed to addressing the effects of crime and restoring a sense of safety to victims, survivors and communities through a variety of services including information, support and advocacy. OVSP victim advocates serve crime victims/survivors after the offender has been sentenced to the DOC, either for incarceration or community supervision.

The Office of Victim Services and Programs also maintains a satellite office in Milwaukee to provide direct services to crime victims who reside in the Milwaukee area. Call 1-800-947-5777 for more information.

Your Rights as a Victim

Victim Complaint Procedures

Because a victim’s life can be significantly changed as a result of crime, the DOC believes that victims deserve access to information about the offender/s and services that may assist in recovery. Victim advocates strive to help victims understand and exercise their rights as they relate to DOC and the criminal justice system in general.

The OVSP can assist victims with concerns about offender status and location, restitution, the parole process, release, unwanted contact from offenders, rules of probation and parole supervision and other issues related to DOC. The goal of OVSP is to promote safety and restore some control in the lives of victims and others who have been affected by crime. If you or someone in your life is a crime victim and needs information or advocacy, contact OVSP.