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Victim Resources

Victim Services

Office of Victims Services and Programs (OVSP) Office of Victim Services & Programs (OVSP)
Jay Laufenberg, Director

Madison area:    608-240-5888
Toll-Free:           800-947-5777
Monday-Friday:  7:45 a.m. – 4:30 p.m.

The Office of Victim Services & Programs (OSVP) is committed to addressing the effects of crime and restoring a sense of safety to victims, survivors and communities through a variety of services including information, support and advocacy. OVSP victim advocates serve crime victims/survivors after the offender has been sentenced to the DOC, either for incarceration or community supervision.

The Office of Victim Services and Programs also maintains a satellite office in Milwaukee to provide direct services to crime victims who reside in the Milwaukee area. Call 1-800-947-5777 for more information.

Your Rights as a Victim

Victim Complaint Procedures

Because a victim’s life can be significantly changed as a result of crime, the DOC believes that victims deserve access to information about the offender/s and services that may assist in recovery. Victim advocates strive to help victims understand and exercise their rights as they relate to DOC and the criminal justice system in general.

The OVSP can assist victims with concerns about offender status and location, restitution, the parole process, release, unwanted contact from offenders, rules of probation and parole supervision and other issues related to DOC. The goal of OVSP is to promote safety and restore some control in the lives of victims and others who have been affected by crime. If you or someone in your life is a crime victim and needs information or advocacy, contact OVSP.

Victim involvement with parole interviews
"Parole" means an offender's release from prison before reaching his/her mandatory release date. A "parole interview" is the formal meeting between an offender and a Parole Commissioner to determine whether or not the offender will be granted parole (early release).

Not all offenders are eligible to have parole interviews. Only offenders who commited an offense before Dec. 31,1999 are eligible for parole interviews. Offenders who committed an offense on or after Dec. 31, 1999 are not eligible for parole interviews.

Parole interviews occur at the institution where the offender is serving his/her sentence. Offenders do not leave the institution to attend a parole interview. There are no official "courtrooms" at institutions, so the rooms chosen for these interviews are usually offices or small conference rooms.

Victim attendance
A victim has a right to attend a parole interview per s. 304.06(1)(eg) Wis. Stats. Attendance can be in person, by telephone or by videoconference. Victims are never required to attend a parole interview. It is the choice of each individual victim whether or not to attend.

If a victim chooses to attend a hearing, a victim advocate from the OVSP will accompany the victim and be with him or her through the entire process.

Other ways to have input
If a victim chooses not to attend a parole interview, he or she may still submit a written statement about the impact of the crime. All such statements will be reviewed by the Parole Commissioner prior to the parole interview and will be kept in a confidential file afterwards.

Another option is to ask to discuss the case with a Parole Commission member at a time and place outside of the actual parole interview. This could be accomplished through a telephone call or an actual face-to-face meeting.

How do victims know about parole interviews
If a victim is enrolled with the OVSP's VOICE system with a current mailing address or a current email address, he/she will receive notice about the offender's upcoming parole interview. This notice is typically sent two months before the scheduled parole interview. For more information about the VOICE system, visit Notification services. To discuss parole interviews in more detail, please feel free to contact an Office of Victim Services & Programs' Victim Advocate at 1-800-947-5777.



Wisconsin Sex Offender Registry

Wisconsin Victim Resource Center
WI Department of Justice - Office of Crime Victim Services
Toll free: 1-800-446-6564
Madison area: 608-264-9497
V/TTY: 608-267-8902

Providing statewide services to victims of crime: 

  • telephone counseling
  • information and referrals
  • problem solving assistance related to the victimization
  • victim/witness service in matters the Attorney General's Office is prosecuting and no other services are available
  • resource to district attorneys in counties with no victim/witness program
  • advocate for victims in exercising their state constitutional rights
  • crime victim compensation assistance
  • Victim Appellate Notification Services (VANS)

Crime Victim Compensation Program

Wisconsin Department of Justice
PO Box 7951
Madison WI 53707-7951
Toll free: 1-800-446-6564
Madison area: 608-264-9497
V/TTY: 608-267-8902

Providing financial compensation for loss or expense on the part of an innocent victim who suffers injury from a crime.

Wisconsin Department of Corrections - Offender Locator

Wisconsin County Jail Notification

Wisconsin Statewide VINE Service
1-888-WI 4 VINE (1-888-944-8463)


National Center for Victims of Crime

National Organization for Victim Assistance
1-800-TRY-NOVA (1-800-879-6682)

Office for Victims of Crime

Sexual Assault

Wisconsin Coalition Against Sexual Assault (WCASA)

Wisconsin Sex Offender Registry

National Teen Dating Abuse Helpline

National Sexual Violence Resource Center

Rape, Abuse & Incest National Network

Rape Crisis Center
24/7 Helpline: (608) 251-7273
Linea de Ayuda: (608) 258-2567

Domestic Abuse

Wisconsin Coalition Against Domestic Violence (WCADV)

National Domestic Violence Hotline
1-800-799-SAFE (1-800-799-7233)
1-800-787-3224 (TTY)

National Teen Dating Abuse Helpline

Prevent Child Abuse Wisconsin

Child Help: Prevention and Treatment of Child Abuse
1-800-422-4453 (hotline)

National Center on Elder Abuse
(includes links to Wisconsin, based on county)

Domestic Abuse Intervention Services (DAIS)
Help Line: 608-251-4445 or 800-747-4045

Financial Crimes

Identity Theft Resource Center

Federal Trade Commission
1-877-FTC-HELP (1-877-382-4357)

Drunk Driving

Mothers Against Drunk Driving
1-877-ASK-MADD (1-877-275-6233)
1-877-MADD-HELP (1-877-623-3435)

Mothers Against Drunk Driving - Wisconsin Chapter


Parents of Murdered Children
: For the Families and Friends of Those who Have Died by Violence
1-888-818-POMC (1-888-818-7662)

The Compassionate Friends