This section will walk you through some of the finer points of program implementation including policy and procedure development, training curriculum development and delivery, and communication planning. We also have a section on data collection and management.
Some of the questions that will be answered during this section are:
How did we implement?
What was our experience implementing a program?
What was important to lay out to staff about the program?
Why was taking the time to train agents important?
Who did we need to communicate to about the program and why was that important?
How did we collect data and what are we using the data for?