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Money, Mail & Property

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PDF formatImportant Change Regarding Personal Mail

Review a list of PDF formatFrequently Asked Questions regarding the mail change

Mail delivery to people in our care has been slower than anticipated as we have rolled out important changes to our mail policy. Wisconsin DOC understands the importance of remaining connected with family and loved ones while incarcerated, and the important role mail plays in that connection. We remain committed to working with our vendor to improve delivery times and provide the best, safest service possible to the men and women in our care.

Sending Money, Mail, & Property to a DAI Inmate

Personal mail sent through the US Postal Service should be sent to TextBehind for processing. This includes acceptable forms of cards and photographs. PIOC with ICS tablets, will be able to receive electronic photos through messaging.

The mailing address for personal mail should include the sender’s return name and address, and the following information: PIOC full name (first and last) and DOC # Correctional Facility name P.O Box 189 Phoenix, MD 21131 Any envelope with incomplete or missing information is considered undeliverable and will be returned to sender. Personal mail received at the institution will be returned to the sender to be mailed to TextBehind. Visit the General Information page for more information on sending/receiving and inmate electronic message.

For personal mail (no money), use this format:

PIOC full name (first and last)
DOC Number
Correctional Facility (do not abbreviate)
P.O Box 189
Phoenix, MD 21131

To send legal mail, publications and subscriptions, and property / packages, use the facility drop-down menu below to find the correct mailing addresses for each facility

Sending Money

Inmate funds are currently received through Access Corrections Secure Deposit and their affiliate walk-in provider CashPayToday. Wisconsin is among other correctional/law enforcement organizations across the country that utilize Access Corrections' services in this manner.

Please do not send funds directly to the correctional facility where your friend or loved one is located.

Access Corrections accepts deposits via their website, phone, mail, or at a walk-in location (daily limit of $2900). Refer to AccessCorrections.com for additional information.

US Postal Service(no service fees):
  • Print and complete a PDF formatWisconsin DOC Money Order/Check Deposit Slip (bilingüe). Forms are also available at the facilities.
  • The inmate's DOC number must be written on the check/money order and deposit slip.
  • All writing must be legible and in blue or black ink.
  • Do not include any additional items such as photos or letters, as they will be discarded.
  • Make cashier's checks, personal checks, and money orders payable to ACCESS SECURE DEPOSITS.
  • Mail to: Secure Deposits – Wisconsin DOC, P.O. Box 12486, St Louis, MO 63132.
Walk-in (service fees apply):
  • Visit CashPayToday.com or call (844) 340-2274 to enroll.
  • Walk-in sites accept cash only.
  • Visit CashPayToday to locate a Dollar General, Family Dollar, Speedway or other location near you that accepts walk-in payments, or view this list of WI locations.
Internet or Phone (service fees apply):
  • Visit AccessCorrections.com or call (866) 345-1884 (bilingüe; agents available 24/7)
  • Visa and MasterCard are accepted

Sending Packages/Property

All property items must meet Department of Corrections requirements; inmates are responsible for ensuring their family/friends are aware of these requirements. Property cannot be dropped off by visitors or brought in during visits. All property items must be purchased from approved vendor catalogs and must be shipped directly from retail with a receipt. For more information on vendors and catalogs, please see the General Information page.

Specialty Commissary Package Program

The previous personal care package program is now referred to as the specialty commissary package program. This program continues to allow family and friends to purchase approved personal care items for their loved ones in general population status housed in Wisconsin Correctional Facilities on a quarterly basis.

Currently three vendors will be participating in this program, Access Securepak (Keefe), Jack L Marcus and Union Supply Group (USG). The new program allows DOC residents to purchase items as well. There is a $150 maximum spending limit per DOC resident, per vendor, and per quarter. In addition, there is a minimum dollar amount of $20 for any order. Please see the specific vendor links to their websites for order information and details about the program.

Please click on the link to take you to the vendor website for Specialty Commissary ordering.

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Personal Mail
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